The latest IBF/IPSO Online Personal Banking Report shows strong growth in online personal banking in 2011. Key findings include:
- More than 3.0 million customers were registered for online banking by the end of 2011, up 13.1% on 2010.
- Customers accessed their accounts 171.5 million times during 2011, up 14.2% on 2010.
- Customers made 44.8 million payments (including mobile phone top-ups and international payments) through online banking services during 2011, up 15.6% on the previous year.
The Irish Banking Federation (IBF) notes publication today by Government of the Credit Guarantee Bill 2012. The temporary, partial Loan Guarantee Scheme and the proposed Microfinance Fund have the potential to complement and enhance existing sources of SME credit. We will continue to work with the Department of Jobs, Enterprise and Innovation in support of these schemes.
Notwithstanding the challenging environment faced by all, IBF and its member banks remain fully committed to supporting in every way possible the SME sector as an all-important driver of economic recovery and growth. To this end, the sector has been working on a range of new initiatives to support the bank/SME relationship, which includes the following:
- The Small Business Finance website (www.smallbusinessfinance.ie) jointly developed by IBF and Chambers Ireland, and supported by sponsors Eversheds, Mazars and Energia, which is an open resource for small businesses of all backgrounds and at various stages of development on business planning and financial management;
- The creation of a standard small business credit application form/guidance which relates to the work of the Credit Review Office;
- The development of a ‘Heads of Business Plan’ document in collaboration with the accounting profession, which will give rise to an agreed business plan template.