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Purpose of Advisory

The purpose of this note is to make customers aware of Trojans/Malware activity and to implement safeguards in order to protect themselves.

A PDF version of BPFI’s Trojans/Malware Trojans/Malware Security Advisory is available to download here.

Key Points

For business/corporate banking:

  1. There has been heightened activity from new Trojans / Malware variants attacking primarily business banking customers across Europe.
  2. Malware is delivered via an email attachment or a link to infected web site.
  3. Malware can also be disguised as a pdf, a word file or even a Powerpoint file.
  4. Once the attachment is opened, the machine is infected with keyloggers and remote access Trojans.


Ways customers can protect themselves:

  • Keep your PC’s patching up to date.
  • Run a recognised anti – Virus (AV) and anti – malware programme and ensure it is up to date and actively scanning.
  • We advise to carry out your own virus check before opening any attachment.
  • We recommend switching on heuristic scanning option if available.
  • Change passwords regularly.
  • On online business banking review your beneficiary lists and account numbers regularly.
  • Ensure that transaction limits are set at a value threshold equal to or just above your regular payment amount.

Always remember: Your bank will never send you an e-mail requesting your bank security details.

This is a general notice issued by the Financial Crime and Security Department of the BPFI on Behalf of BPFI members.

Disclaimer Note: The information contained in this advisory is for general guidance and for information purposes only and is intended to enhance awareness and vigilance regarding this

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