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Refund of Bank Fees/Charges

2nd March 2018

Arising from the closure of bank branches over recent days due to severe weather conditions, some customers may not have been able to lodge funds to their accounts to meet the funding requirement of scheduled payments such as Direct Debits, Cheques and Standing Orders.  This may result in unpaid transactions and associated bank fees/charges for some customers.  In the circumstances banks have agreed to refund any such referral fees and any such unpaid fees/charges which may have applied to the following business days – Wednesday (28th Feb), Thursday (1st March) and Friday (2nd March).  Customer communications and the refund process will be managed by each individual bank.

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